Seasoned, Berlin-based design consultant with experience in research, service design, interaction design, and advising organizations.

Past and present

As for the future, we can only speculate about it.
Since 1992, I’ve been fortunate to be involved in a variety of projects — from designing MS-DOS based software to ATMs, enterprise systems, and educational programs.

Today, I help organizations to provide better services for their customers and employees, speculate about the future, and help designers (and non-designers) do the work.

Key skills

I'm also raising three kids and I still haven't gone completely nuts. I consider this to be the key-est of all key skills though you are welcome to disagree.

Organizations I worked with and for

I am grateful that I had the chance to work with some big companies and government agencies, but as they say, size really doesn't matter. I love to work with small startups and agencies too.

Work

The case studies on the right show the details about various aspects of my work — from tactical work to facilitation, strategy and growing design organizations.
Making the tennis game more enjoyable for tennis players and clubs
Research, service design, experience design

Aligning key stakeholders using design methods
Coming soon

Growing a design org in an engineering-driven company
Coming soon

Designing a hiring process to attract design talent that are a best fit
Coming soon

Side dishes
Outside work, I give talks, co-authored a book, and fiddled with coding a little bit. Playing around with typography. I’m also blogging like it’s 2005.

Past and present