Berlin-based senior experience designer involved in designing processes, end-to-end customer experiences, facilitating collaboration, nurturing alignment across departments, helping designers and non-designers do their best work, and helping organizations integrate design into their processes and structures.
My background is in software development and interface design. It all started around 1992 when I designed and developed an organizer software application that ran on MS-DOS. Business was good until Windows 95 came in and wiped out older technologies. Since then it was a journey full of roamings, twists, and surprises.
As a design generalist, I feel comfortable designing products, services, processes and even organizations. My spheres of focus are strategic design, design synthesis, structured ideation in groups, and finally coaching and mentoring teams and individuals. While I used to base most of my work on human-centered design framework, now I think beyond it and follow multiple design practices. My interests span speculative and critical design, phenomenology, embodied cognition, systems thinking, and many more. I study design theory, and I love to find practical applications of theory in my everyday work.
Besides day to day work, I am trying to be active in the community as much as I can (with three kids that's kinda challenging). Nevertheless, I had a great opportunity to contribute to Smashing Book 2 with the chapter on Sketching, Wireframing, and Prototyping. Since 2017 I've given several dozens of talks. I've also written dozens of articles on Smashing Magazine and my own blog.
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