Did you ever think about it? Someone types the message, clicks on send and gets the error message like "Something went wrong. Sorry...". Ok, what now? How TF can I send you a message?
Contact form is often the only way you can communicate with someone. People just don't like to expose their email addresses just like that. But having a contact form means that it might fail at some point. Your SMTP server could be down or your application could just stop working. It happened so many times.
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